To check for duplicate email addresses, follow the steps below.
On the People Management, click Command Centre.
Next to Employees, click VIEW, then search the employee's full name.
🤓Tip: Search using the filter Dormant and Active from the dropdown.
Select View for each entry, go to Contact Information.
Remove the Work Email Address that appears in the old portal accounts.
To do this, select the three-dot ellipsis and click Edit.
You may need to clear the email log after these email addresses have been removed.
Go to Security, click Self-Registration.
Under Self-Registration Tools, next to Email Log Cleardown, click OPEN.
Search employee's name and toggle the switch to clear down their entry
This will clear the old entry and fire a new email the following day asking the user to self-register for PeopleXD.