Payroll End Date has not been supplied and needs to be entered.
Portal instructions
Go to the People Management dashboard.
Click on Employees.
Search for the employee and click View.
In the left hand list find Current Salary.
Under Allowances find the allowance you want to edit and click the 3 dot ellipsis.
Here will be an option for edit.
To end the allowance ensure an end date is entered, and also the payroll end date.
📌Note: If the allowance has been ended in People Management, you will not be able to update the 'Payroll End date'. Please log a new case.
Back Office Instructions
In CorePersonnel, click Maintenance.
Select Salary Administration, then click Maintain HR Salary Amendments.
Query employee, Allowance Details.
Select relevant allowance and then click on Salary Details.
Select Amend Payroll End Date.
Enter relevant date and Save.