The manager requires their work group to be appointed correctly via the Person Maintenance screen. To update the employee's work group so the employee will appear in the portal, follow the below steps.
Click CorePersonnel, then click Maintenance.
Click Appointment History. then enter their Personnel No.
Click in the commenced appointment, then click Drill Down.
Double-click the commenced sequence, then update Work Group as required.
Click OK a minimum of two, possibly three, times.