Where a manager is not able to view all expected staff on their dashboard or they are not receiving leave requests for approval, this can be caused by the employee not having the correct work group assigned to their contract. To rectify this, follow the steps below.
From the dashboard menu, click People Management.
In the Command Centre, against Employees, click VIEW.
Search the employee, click VIEW, then click Contracts.
🤓Tip: If the employee has multiple contracts, you need to select the relevant one from the drop-down menu.
Under Amendments, note the latest start date, then click UPDATE.
Update Work Group, then click NEXT.
Update Effective Date with the start date noted.
Update any blank mandatory fields, for example Reason, then click SAVE.