The employee card in the org chart includes the following information.
Job title.
Name.
Initials / employee photo.
Department (configurable).
Email address.
Phone number (configurable).
Org Level
The organisational level displayed on the employee card defaults to department. To amend it to another level follow the steps below.
Go to the Administrator Dashboard.
Click on the Site Manager.
Open Admin Settings.
Search for cp_org_structure_element.
Update the value with the code for another structure level, e.g. LOC for Location.
Click OK.
Contact Type
There are two parameters, that control the display and choice of contact type on the org chart cards.
Update Contact Type
To display a different contact type on the employee card, i.e. instead of the home phone number, follow the steps below.
📌Note: For this parameter to take effect, the home phone number must first be set to display.
Go to the Administrator Dashboard.
Click on the Site Manager tab.
Open Admin Settings.
Search for cp_org_contact_type.
Edit the parameter.
Update the value with the code for a different level e.g. MOBILE for work mobile phone.
Click OK.
Show home phone number
This option must be set to ensure that a contact type can be displayed, rather than the employee’s extension. To display the default contact type of home phone number, Follow the steps below.
Go to the Administrator Dashboard.
Click on the Site Manager tab.
Open Admin Settings.
Search for cp_org_show_home_no.
Edit the parameter.
Update the value to Y.
Click OK.