The system is designed so that only HR admins have the effective date option when changing the address, employees just overwrite the current value.
To update an employee address as an administrator, follow the steps below.
In the portal, go to People Management dashboard.
Go to the Command Centre widget, select VIEW next to Employees.
Search for the Employee you wish to update, then click View.
Go to Contact Information tab.
Under My Address Details, select the three dot ellipsis on the line Default Address.
Select Edit Address Details.
Update Effective Date and new address details.
Save.
To keep a history of addresses, click Add Address in the address maintenance screen.
Choosing an Address Type of Home and a greater effective date than the current address. This will then update the address on the Personal Profile screen and add a second row to the Address Maintenance screen.
Choosing an address type of Default with a greater effective date than the current address would not update the Personal Profile screen but it would add a second row to the Address Maintenance screen.
Editing the address on the personal profile screen will just update the existing entry and won't create a record on the Address Maintenance screen.
Updating the Address via Portal will also only update the existing address.