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Error - 'Invalid File Template. Please download the latest template... '

When you try to upload a new file using Data Migration Options, the system displays the error: 'Invalid File Template. Please download the latest template from the Data Migration Template widget.'

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Written by Steve Cole
Updated over 6 months ago

If you try to upload a file using the data migration functionality with the latest template and receive the message, 'Invalid File Template. Please download the latest template...', check that the file is correctly delimited. Use a pipe delimiter ( | ) to separate the data.

For example, '00112200|1234567|YYY|XXXXX||ABCDEF'.

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